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I have one suggestion that will help the homeowner enjoy their windows immediately. As a final service please have the techs clean the windows inside and out. Eric, Brycent and Ben did a great job.
Jennifer Worley did an excellent job with our custom window! We had to replace a window and she was so helpful and the window looks great!
Our experience from start to finish has been one of excellence! Eric, Brycent, and Ben completed the installation with courtesy, professionalism, and efficiency. The quality of the product and the expertise of everyone involved has been confidence inspiring.
Thank you to installers Chris V and Phil C for the great work installing my new windows ! They worked hard and were courteous. Also I want to thank Macey A for working with us and helping us to get the windows ordered and here in a timely manner !
I worked with Rachel to determine the exact windows that would not only work within my home but fit my style perfectly. She was very helpful and willing to answer all my questions. The install team (Brycent, Ben, and Eric) were all completely professional and personable. Fantastic experience. I will use this team for all future window installations.
my wife and I had a really good experience with Pella. we worked with Preston, Chris and his installer did a great job. the installers were fast, knowledgeable and courteous and Preston was very nice to work with. Will definitely be working with them again
The guys did a great job installing our new door and several new windows, even though they had to work in mostly a drizzling rain.
Eric, Ben, and Byrcent were awesome in our window installation. Professional and knowledgeable. We absolutely love our new windows.
Eric, Brycent and Ben did a great job installing and cleaning up after.
Maccy , Eric, Ben , Brycent we worked with these people they were great and very professional
We had Pella windows of Springfield replace six of our nine windows. On the day of installation they discovered that the main front window had broken/cracked in transit and that they had measured two bay windows incorrectly. They were very apologetic and ordered the replacements. The replacements came in earlier than expected and they completed the installation. They were quick, efficient, and clean. Other than the new windows, you couldn't tell they had been there. For the trouble we had to endure with the delay due to the broken window and incorrect measurements for the bay windows, they gave us a substantial discount on the installation costs without us asking for the discount. The installation crew was polite and efficient. We'll see them back again when we are ready to replace the last three windows. The quality of the windows is tops. I highly recommend Pella Windows of Springfield if you are looking to replace your windows.
We recently had half the windows in our house replaced. I couldn't be happier with our experience with Pella. We will be going back for the second half soon. Eric and his team, Brycent and Ben, were so considerate and polite. They did such a great job sealing things in so it didn't leave a mess or dust. The windows look great and I really like the extra sun protection we added. It is a VERY noticeable difference!
Eric and Brycent installed 3 new windows in an older bay window for us and we couldn't we happier. They did great work and cleaned up after themselves as well. Highly recommended!
All service has been Great!!Macey with information and Eric and Ben who installed my first door and Brycent who helped them with my second door on 9/29. Thank you. I did not realized I did not hit send for the first installation. All very professional and caring.
We just recently had all windows & 3 sets of doors replaced at our home. The Pella team, Rachel & Doug were amazing to work with the entire time. Rachel was timely on our measuring, pricing, picking colors & ordering, she kept us informed on when windows were ordered & when they came in so no surprises there. Doug Roy & his team for installation were superb, Doug’s attention to detail is fantastic & he & his crew always cleaned up each day & were good about letting us know the days & times they would be working. Doug has gone above & beyond to make sure we are happy with final product. Very professional experience from beginning to end of this project & we are very happy with our new windows & doors. Also big thanks to Mike, we’ve known Mike for many years, thank you to you & your amazing team! Jack & Rejeanna Williams
Very pleased with Eric, Brycent and Ben with the installation of our new window. They were very friendly, knowledgeable and respectful and they cleaned up and did not leave any mess for us to take care of.
Jon was amazing. He was knowledgeable, friendly and worked fast!
Jon was our Service Representative. He did an outstanding job both times he visited our home! He is curious, friendly and informative. He did the job with diligence and explained all he did at the conclusion of the job. Offered his number for us to reach out to him if necessary. Thank you Jon! Shelley Sanford
It was a pleasure to have Jon help me! He helped me so much and did a great job.