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Promptly responded to our needs. Customer service at every step of process was great!
excellent warranty service.
From the sales person to the installation completion, we have nothing but positive things to say about Pella. While they were a little more expensive than some of the other windows, we opted for Pella. The windows are beautiful and hopefully will have already started saving money! Thank you for everything, Pella!
Perla Windows should be the first choice is selecting windows. We meant with Andy (Pella Agent) and with Dupree Builders. The process went smoothly, Andy made some great recommendations to help manage our budget. I highly recommend using Pella Windows.
Excellent customer service all around and great quality product!
Very nice people.
Excellente service, delicious food at a good price 👍
John* helped me with all of my needs. He took the time in understanding what I needed and wanted. He was very good about explaining the process. The work on his end was done in a very timely fashion. Would recommend him to anyone. Job well done!
Dealt with joe Viar. He helped me get 2 custom doors made very quickly and arranged for me to pick them up at the warehouse. He handled all the details and responded to every call and email. Awesome customer service joe! Will definitely work with this pella location again. Thx.
Worked with Mitchell Beckman, out of the Chattanooga location for our order. Casement windows, man doors, sliding glass doors and a couple other doors. Extremely satisfied with the product and we were in great hands from the start with Mitchell. Highly recommend both. Thanks again!
Greg Webb was Great. he answered all my questions and knows his product very well.
Greg Webb came to the house right on time. He was very friendly, considerate, respectful, informative, and professional. He told me about different options that may work better. He was just awesome!
We replaced 21 windows in out 130+ year old house with Pella wood replacement windows. I knew that the quality of the windows would not be a concern, but was concerned about the installation, as an old house can present unexpected problems. I must say that I was beyond pleasantly surprised from the start to the completion of the job. The project manager, Alan, was easy to work with and made sure that the job was done with perfection and in a timely manner. I am SO glad that we chose Pella of Knoxville for this major project!