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We had a stellar experience today with Pella window installation by Don. As promised, Don called two days before the scheduled date to give a two-hour time frame, and this morning he arrived right on time. Don was both friendly and professional, and he performed the installation with remarkable skill, efficiency, and neatness. The windows look great. We most highly recommend Don and Pella windows for a quality product and quality service.
Don did an excellent job repairing our jammed door.
Our new windows are beyond gorgeous and the crew was amazing. They were quiet, respectful and thorough. I look forward to working with Pella again in the future.
Pella windows installed are quality products. The installers were very professional and I would definitely use them again and recommend them.
Covid was not kind for this project. Replacing all the windows in my home was very painful. Financing took several weeks to be approved. Getting the details of the estimates took a lot of time. Delivery of final installation took 2 extra visits: weather, incorrect materials on truck, full order not being placed correctly. I'm glad I'm a detailed oriented person, or this could have gone sideways. Final install was originally scheduled for August 2020. Actually happened December 28th. The final product(s) are beautiful. I would recommend Pella, but be prepared to spend lots of time to make sure the details are correct.
Don Spittle was the best.
Best Door & Window company around!!!
Replaced french door for sliding door
Everyone we dealt with was friendly and knowledgeable. On the installation day, the crew even completed the job while in the rain.
Pella Beltsville installed our new 5 light Bow window. The window quality is fantastic, and the installers did a terrific job. On time, thorough, neat and detailed. They were careful with the surrounding space and cleaned everything up each day before leaving. Highly recommended.
Don came to check our windows. He was very helpful, professional, and courteous.
When you need a Pella Service Technician, the man you want is Don Spittle. He has the skills and experience to get the job done. Big Cudos to Don. I originally purchased a Pella Patio Door and have been very happy with it; however, the exterior aluminum cladding began to come away from the wood casing due to water getting in and warping the wood. Pella no longer provides replacement casing and that left me with a big problem. I certainly did not wish to replace the door, so I contacted Pella for service. I won't lie, there was some difficulty in arranging service; however, after some "negotiation", service was arranged. Only the expertise of a Senior Service person could address the issue and that's exactly what took place. The cladding was placed back to its proper location and supported with caulking. Hopefully, this will extend the life of the product.
The crew did a very nice job were pleasant and helpful. Since we had critical issues in planning for the installation, Pella was able to resolve all our problems and we would highly recommend them for any project you might have plus we plan to use them again in the future.
Our Salesperson, Michael, was nice and competent despite some technical difficulties. I don’t like pushy salespeople and he was pretty laid back. Our virtual appointment still allowed us to get idea of their window products. The window prices weren’t the worst we were quoted, but we are still thinking through making such an astronomical purchase. So good experience but not the cheapest quote. If we choose Pella, I will update post install.
Pella agents were prompt and did an excellent job re-installing a damaged window.
It was great! The crew was very excellent I give them the highest marks across the board. Best contractor crew I’ve ever had at my home. With the cold snap we have had, we felt the immediate difference in our house, feeling much warmer and the furnace running much much less, I never could have dreamed what a difference the Pella windows have made. The crew and sales team and pre installation team all made our window replacement experience a great one.