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Well described features and benefits of product and installation process
I recently had my old Pella sliding door replaced with a new one because my sunroom foundation sank and caused the door to crack and shift. Megan was so helpful as a salesperson. I really appreciated that she came to see the end result. Daniel and his men who installed the new door made sure it was level and that it fit properly. They left the area clean and were very polite. They all made a three year nightmare a pleasant experience.
Mark Johnson was our salesman. He explained the process of purchasing new patio door and garage door from garage to house. He was on time and very personable. Very much appreciated his knowledge and helpfulness. Would be very happy to deal with him again!
Thank you for allowing us to service your fire extinguishers today, it was a pleasure to work with such a friendly staff and Julie was very helpful in showing us around. Very beautiful showroom and would highly recommend them for all your window and door needs!
Julie in the showroom very knowledgeable and friendly mark came out closed the sale saved me a bunch of cash
Awesome customer service from Tim @Fairlawn. Went above and beyond in everyway. I highly recommend Pella for your windows. If shopping in Fairlawn definitely ask for Tim. *****
Gregg and Jamil came out and did a professional job explaining and getting us setup for installation
Tim was very informative and knowledgeable about the product. He did not do any pressure selling just straight forward information. He explained the whole installation process and disposal process. Tim made the whole window shopping experience non stressful. I highly recommend Pella. Than you Tim !!
I came into the Akron store on a whim as I wasn’t sure what I even wanted. Julie Saal greeted me with a smile and walked me through so many options and answered all my questions. I have a vision now and can’t wait to order my new windows. Thanks Julie.
I visted Pella Akron and had a fabulous showing with Julie Saul. She was very helpful and had the best knowledge of the products. I came in looking for a new sliding door and she was fabulous. I highley recommend her if you are in the market for windows or doors.
Julie Saal was awesome!!! Very knowledgeable about all the Pella products! She help us pick out the perfect set of doors for our new place. I will be going back to her soon I’m sure! If you need any help see Julie Saal from the Akron office.
We went into the Akron showroom to see a sliding door and dealt with Julie Saal. She was great! She is very knowledgeable and answered all of our questions. I look forward to using pella.
I contacted Pella in Akron to get a quote on windows for a family room renovation I am doing. I was very nervous and expected to be met with a pushy sales person type so I was quite pleased when Julie Saal from my local Akron location helped us. She was SOOOO pleasant and made me feel comfortable immediately. She listened to my thoughts on the project and even offered some ideas I hadn’t thought of. Showed me my options, answered EVERY question with such confidence and knowledge! I still have a couple things to get done before I move forward with my 6 windows but I will definitely be calling Julie back! Thank you Pella and thank you Julie for making this so easy for me!
Dennis was very professional. A likable person who seemed to know everything he should know . Thorough in his presentation. Easy going and presented everything well and answered all our questions. Gave us all the financial options . Offered us the chance to make a decision right away, but was not pushy. Felt like we could be friends if we had spent together.
Mr. Zach Bauer arrived at my home for a window replacement estimate and proved to my wife and I what a true knowledgeable sales person really is. His knowledge and explanations of materials is outstanding. It truly was a pleasant presentation. Thank you Mr. Bauer. Thank you Pella.
We had a great experience with Pella. Our salesman came out to our home twice to help us make our decision. Excellent presentation, and would highly recommend. Thx Tim
As builders, we absolutely love working with Bill Linnen. He is so great with communication and ensuring our clients get exactly what they want. We highly recommend working with Bill and are always confident in the quality Pella offers.
My husband and I met Julie Saal at the showroom the other day, and she was very helpful. Julie set up an appointment for someone to come out to look at our windows today. We met with Mark Johnson and he was really helpful in helping us choose what we were looking for. He listened to our concerns and was a polite and respectful. Mark showed us some great options, and gave us a lot to think about. Thank you both for your help!
We scheduled our second installation today with Mark Johnson from Pella. Our first round of fiberglass windows on our first floor have made a HUGE difference in how warm our house is in the cold winter months, so we are looking forward to how these new windows will warm up the rest of the house. Can't recommend them enough, installation was great and the whole process is very easy!
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