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On May 15, 2020 a vehicle hit our home and broke a Pella window. On the advice of the insurance agent we called a local glass company. The company came, measured the broken glass, order it and a month later came to install where upon they told us - no can do! We contacted Pella Windows and talked with Laura. This fine lady worked with us, no one came to measure the window, we just communicated via pictures and email. The new window was installed today by a Pella technician. It fits perfectly and is beautiful. Pella personnel, especially Laura, are top notch, friendly and helpful plus they have a great product.
Scheduled service on a 20 year old patio door. Love the door and did not want to replace. Called Pella and within in a few days it was remedied. Every step was super easy and all were very accommodating Good communication with scheduler,Service arrival was right on time and the cost was less than half of what I assumed it would be. Techs were excellent. Couldn’t be more pleased.
We have used Pella Windows for multiple projects, have always been very happy. They are competitively priced and their service is second to none. They stand 100% behind their warranty.
Dustin Mudderman does a great job selling a great product.
Dustin Mudderman helped me purchase windows for my new house. He was excellent and helped me through this process and made it an enjoyable experience. He helped answer all my questions and explained things very thoroughly.
Great customer service
Wow, these new windows from Pella are incredible. Thank you so much Dick Seidel for all your help!
The quality of Pella Windows is absolutely outstanding & the service is equally impressive. Jessica C at the showroom is awesome! We have sent our clients to her with their feedback of "she is very personable, knowledgeable & very pleasant to work with"! These are traits that are hard to teach someone......but it is obvious that they come naturally to Jessica! For this & much more, thank you Jessica for the outstanding service given. We would encourage others to certainly stop by the Pella Showroom & see the quality windows & doors on display and experience the excellent service you will receive.
This Pella Windows and Doors of La Crosse staff are outstanding in their field, just like the beautiful cows in the country! Richard Seidel leads the way with his dedicated professional skills, and the rest of the staff also follow those traits! My house has never looked better, and I'm glad they did an excellent job for us farmers on the widgewoad!
Best service I’ve had in a LOOONG time! Highly recommend! Dick Siedel came on set to measure windows, very knowledgeable guy. Felt very comfortable in my decision. Awesome product!!
Outstanding service from Dick Seidel!
This location has a nice assortment of products to look at. I found Jessica to be very helpful showing me window options.
Jessica was very helpful and professional. Thank you!
Jessica is very knowledgeable and easy to work with. She sticks with you from quote, to purchase, to any service needs. She is fantastic at her job and very personable.
Jessica Cowburn is amazing.
I had many questions while speaking with Jessica and she was beyond helpful without making me feel silly for my lack of knowledge. Thank you Jessica!