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Payton Darr, our Pella sales consultant, has been entirely outstanding: prompt, thorough, patient, friendly, and SO perfectly helpful in describing and explaining everything to us! We could not have asked for a more wonderfully receptive consultant to help us make our decisions! We cannot as yet speak to the quality or value of the window replacements as they have not yet been installed, but we can enthusiastically commend Payton, whose exemplary helpfulness, both in person and through any number of emails, has been simply exceptional!
Aaron, our sales person, was very professional and explained a lot. Patient and courteous throughout the meeting. No pressure whatsoever, and makes it real hard not to buy from Pella Windows of Maumee. Again, not because of discounts or pressure sales, or hurry before the sale ends type of thing. He told us to shop around since he knew we were anyway. But didn't mind us comparing and getting back to him eventually. Unlike the others who spoke of signing the deal that night or else we would lose a percentage. So kudos to Aaron. We have not purchased anything as of yet. This survey came out way before that process. By the way, we are looking to replace our wooden windows of 100 years old, with wooden windows that are similar but yet have they double pane UV rated, etc. that all new windows come with these days. This makes purchasing all more expensive being that they are totally wood but yet they are one of only a few who at least offer actual wooden windows. And with the old-fashioned poles and latches like 100 years ago. The only difference would be they aren't using the weighted system with the lead weights in the windows pockets. Understandable. yet they have all of the modern conveniences for cleaning, looks and feel. Most window companies offer vinyl only. Still in the process of determining what direction we want to go at this current time. Bob from Waterville
They did a great job in our historic home! Would highly recommend!
All I can say is awesome ❤
Fixed my windows great
So glad we went with Pella. Such great service, fro ordering to the install
From start to finish I really enjoyed the entire process dealing with Ryan, Pella, and the installation team. The best part is seeing how much these windows changed the beauty of our home...the worst part...waiting from sales completion to window install...but you can't really do anything about that when the windows are built for your order! Thank you very much for the wonderful experience.
I had a condo built in Columbus and had a problem with the locking mechanism on one window. The Columbus dealer either could not or would not help. I explained the issue to Pella Windows and Doors of Maumee and asked for their help. The service tech explained to me how to solve the issue and loaned me the tool to make the repair myself. The repair took less than a minute with their advice. These people are simply awesome!!!!!
The only company that could provide a new door wall with the blinds between the glass in my size. A little more costly but really, you can't go wrong with Pella.
Stylish windows, great quality, giving our home a fresh new look.
Beautifully crafted windows and doors and, Pella has the ability to “go beyond “ and create custom pieces. 🙂
I worked with Alisha Knitz and service was top notch in my book. I wanted information about patio doors and she went "above and beyond" to get me details calling other reps to find answers to my questions. I am now a Pella advocate for their windows and doors because they have outstanding sales personnel and quality products.
The assistant was very helpful
Pella Corporation is an excellent company, providing an even better product. My family has been selling and installing Pella windows for 40 years. Our Pella sales rep, Denise Petit, is an exceptional extension of everything Pella represents. Denise is knowledgeable, easy to work with, and always there when we need a helping hand.
We had an amazing experience working with Denise Petit! We designed our own home and had a lot of custom window sizes that made ordering quite tricky on our end. Denise made the process so easy and was great at communicating throughout ordering and delivery! We had one window arrive incorrectly and she made sure to take care of the mistake and have the new one installed. We really appreciated her attention to detail and timely communication and would love to work together in the future. The windows are absolutely beautiful and we are so happy!!
I have had nothing but great experiences with this company and Aaron Sheskey. I have consulted with him on many occasions and he has always been truthful and kind. I really appreciate this kind of service when in these times you never know who you can trust!
Looking to get new windows and patio door. Consulted with Mr. Sheskey. Was very knowledgeable and courteous, especially with the kids bugging him. A++
Aaron Sheskey is amazing to work with!
I had the pleasure of having Aaron Sheskey come to the house to give me a quote on windows. He was super personable and had answers for all my questions. Aaron was great!